Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
I ship worldwide using Royal Mail,
Tracked and signed national and international shipping.
If you live in the UK shipping time is usually 1/3 business day.
If you do not live in the UK shipping time is usually 5/7 business days, but could be up to 14/16 days.
I can't be held responsible for delays due to the Post Office.
I ship by Signed and Tracked Mail, but if you are in a hurry, please, send me an email and I'll let you know all the shipping possibilities
Please send an Etsy conversation or email at firstname.lastname@example.org so we can discuss all options.
Any notes are important and they will help me to make the right item.
I will update you with progress during processing time which will be stated in listing for your custom order.
Because I am a small shop, and it is all made to order, there is no refunds available, unless it's my mistake.
If you don't love your item, please contact me, and we will find a solution together.
For successful exchanges and returns, as I want you to be happy, item must come back unworn, unused, unwashed and in perfect condition, with tags still on.
I must receive any returned item before replacement is sent out or refund issued.
If you have any question , please do contact me.
SALE items are not returnable /non refundable /non exchangeble and are final sales.
I declare the full value of the item on the customs declaration stick and mark it as other.
You wil be provided with tracking number, once your item is posted .
Most items are made in moment of your order.
Processing times are stated in every listing, but please feel free to contact me if you want your order rushed.
I will do everything possible to make you happy.
I try to take the best photos I can,but colors vary from screen to screen.
If you are unsure about a color or dimensions or anything else, please send me an email I'll let u know.
Dimensions are stated in each listing.
I love custom orders, get in touch and I will do my best to do something special for you.
The copyright for all my designs remains with me. Buying my work does not transfer rights to you.
Yes, I can make you a similar piece, just send a conversation on Etsy or an email to email@example.com
I am able to provide my products at wholesale rates. There are minimum order quantities required to qualify for wholesale price.
Please contact me for further details